ISP Interconnect

Businesses that choose Reflex’s Advanced Networking gain confidence in the reliability and performance of their network infrastructure. With stable, high-speed connectivity across all locations, companies can maintain seamless operations and avoid the costly disruptions caused by downtime. Whether expanding to new sites or adapting to remote work models, Reflex ensures connectivity is never a limiting factor enabling continuous growth without compromise.

Security is embedded at every layer, giving clients peace of mind and compliance assurance across their digital operations. Reflex’s managed firewall and secure connectivity solutions proactively defend against threats, while tools like SD-WAN and WAF (Web Application Firewall) ensure real-time visibility, centralised control, and smart mitigation of vulnerabilities. This not only reduces risk but also allows IT teams to focus on strategic priorities rather than firefighting network issues. Ultimately, Reflex helps clients achieve operational efficiency, scalability, and better ROI from their connectivity spend. With features like intelligent traffic routing, automated failover, and access to a curated network of top-tier providers, businesses benefit from optimised performance without vendor management headaches. The 24/7 support, self-service dashboards, and fractional CIO consulting services further ensure that clients always have the insight, control, and expertise they need to thrive in a digitally connected world.

Tapestry, a national retail group with a growing portfolio of fashion, lifestyle, and homeware brands, faced mounting challenges managing network performance across its 40+ store locations and regional offices. Inconsistent connectivity, fragmented vendor management, and limited visibility into store-level network health were impacting customer experience, slowing down POS systems, and creating headaches for the IT team. With plans to expand into high-footfall shopping centres and roll out digital services like click-and-collect, Tapestry needed a modern, scalable networking solution.

Reflex implemented a full suite of Advanced Networking services, including SD-WAN for intelligent traffic routing across stores, managed LAN/Wi-Fi to ensure strong in-store connectivity, and centralised firewall protection to safeguard retail systems. Each site was linked to Reflex’s 24/7. Network. Each site was linked to Reflex’s 24/7. Network Operations Centre (NOC), allowing proactive issue resolution and real-time monitoring. The retail operations team gained access to a custom dashboard that provided performance insights across all stores—enabling quicker decisions, smoother campaigns, and more responsive IT support.

Today, Tapestry’s network is no longer a weak link but a strategic enabler of retail innovation. Store managers now enjoy reliable, secure Wi-Fi, customers benefit from seamless online-offline integrations, and the IT team has slashed troubleshooting time by more than 60%. With Reflex managing connectivity end-to-end, Tapestry is free to focus on enhancing its retail experience, growing its brands, and meeting customer expectations in an increasingly digital shopping environment.